出版社：Consejo Superior de Investigaciones Científicas
摘要：This article summarizes the main results of a comparative study of the quality of the Spanish universitiy libraries, obtained through a research project directed by an interdisciplinary team making use of a new methodology, specific for comparative libraries network analysis. A set of indicators has been established from the analysis of the Spanish University Libraries Network (REBIUN) statistical data, which have been later synthesized in three key factors of quality. This has allowed us to analyse the evolution of the whole group of Spanish University Libraries, identifying the quality indicators’ main relationships and establishing an homogeneous procedure for the implementation of benchmarking processes focused on quality improvements.
关键词：quality measurement;synthetic indicators;benchmarking;University libraries;medición de la calidad;indicadores sintéticos;benchmarking;bibliotecas universitarias
