摘要：Literature in the area of TD&E (training, development and education), such as informal learning in organizations, which highlights the importance of psycho-social support variables in explaining the phenomenon of transference and impact of training at work. However, there are few studies and measures about support variables to informal learning at work. This subject intends to construct and validate an evaluation instrument that supports learning, defined as perceptions of the employees concerning support or restriction factors for natural learning (spontaneous and informal) and induced learning (by training) at work, in all its phases: acquisition, retention and transference. The scale was applied on a sample of 1,731 participants of a distance training about Prevention of Money Laundering, which was offered on-line for the employees of a Brazilian banking institution. The factorial analysis were conducted and the results have shown only one factor called support to learning, with 33 items, with factors oscillating between -0.30 and 0.89 and alpha of 0.96. The support scale is considered trustworthy and valid, allowing the study of issues related to natural and induced learning at work.
其他摘要：Literature in the area of TD&E (training, development and education), such as informal learning in organizations, which highlights the importance of psycho-social support variables in explaining the phenomenon of transference and impact of training at work. However, there are few studies and measures about support variables to informal learning at work. This subject intends to construct and validate an evaluation instrument that supports learning, defined as perceptions of the employees concerning support or restriction factors for natural learning (spontaneous and informal) and induced learning (by training) at work, in all its phases: acquisition, retention and transference. The scale was applied on a sample of 1,731 participants of a distance training about Prevention of Money Laundering, which was offered on-line for the employees of a Brazilian banking institution. The factorial analysis were conducted and the results have shown only one factor called support to learning, with 33 items, with factors oscillating between -0.30 and 0.89 and alpha of 0.96. The support scale is considered trustworthy and valid, allowing the study of issues related to natural and induced learning at work.
关键词：Validação estatística de escala. Suporte à aprendizagem. Aprendizagem nas organizações. Avaliação de treinamento a distância. Statistical validation of scale. Support to learning. Learning in organizations. Evaluation of distance training.
