期刊名称：Electronic Journal of Applied Statistical Analysis : Decision Support Systems and Services Evaluation
电子版ISSN：2037-3627
出版年度：2010
卷号：1
期号：1
页码：66-78
DOI：10.1285/i2037-3627v1n1p66
语种：English
出版社：Università del Salento
摘要：The Balanced Scorecard is one of the most important quantitative tool for the business strategic planning. Its implementation usually concerns the construction and analysis of proper weighted averages of the so-called Key Performance Indicators (KPI); these are either objective or subjective evaluations of the performance levels attained by the various sub-systems constituting a business organization. Recent evolutions of the model are considered and a particular version of the Balanced Scorecard, based on Structural Equation Models with Latent Variables, is introduced.
