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  • 标题:Discrete choice models as a tool for transit service quality evaluation
  • 本地全文:下载
  • 作者:Eboli, Laura ; Mazzulla, Gabriella
  • 期刊名称:Electronic Journal of Applied Statistical Analysis : Decision Support Systems and Services Evaluation
  • 电子版ISSN:2037-3627
  • 出版年度:2011
  • 卷号:2
  • 期号:1
  • 页码:65-73
  • DOI:10.1285/i2037-3627v2n1p65
  • 语种:English
  • 出版社:Università del Salento
  • 摘要:In this paper discrete choice Logit models for measuring transit service quality are proposed. Multinomial and Mixed Logit models are used as a tool for evaluating the importance of the different transit service aspects on the overall service quality. Particularly, Mixed Logit models are proposed in order to take into account the heterogeneity of perceptions across individuals. The models were calibrated on the basis of Stated Preferences choice experiments, in which decision makers choose among transit services characterized by different quality levels. The research work is supported by a sample survey addressed to the users of an urban bus service in a medium-sized town.
  • 关键词:service quality;transit services;discrete choice models;stated preferences
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