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文章基本信息

  • 标题:Evaluating embodied conversational agents in multimodal interfaces
  • 本地全文:下载
  • 作者:Benjamin Weiss ; Benjamin Weiss ; Ina Wechsung
  • 期刊名称:Computational Cognitive Science
  • 电子版ISSN:2195-3961
  • 出版年度:2015
  • 卷号:1
  • 期号:1
  • 页码:1-21
  • DOI:10.1186/s40469-015-0006-9
  • 语种:English
  • 出版社:Springer
  • 摘要:Abstract Based on cross-disciplinary approaches to Embodied Conversational Agents, evaluation methods for such human-computer interfaces are structured and presented. An introductory systematisation of evaluation topics from a conversational perspective is followed by an explanation of social-psychological phenomena studied in interaction with Embodied Conversational Agents, and how these can be used for evaluation purposes. Major evaluation concepts and appropriate assessment instruments – established and new ones – are presented, including questionnaires, annotations and log-files. An exemplary evaluation and guidelines provide hands-on information on planning and preparing such endeavours.
  • 关键词:User experience;Usability;Human-computer interaction;Evaluation methods
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