期刊名称：International Journal of Disaster Risk Science
印刷版ISSN：2095-0055
电子版ISSN：2192-6395
出版年度：2015
卷号：6
期号：3
页码：310-314
DOI：10.1007/s13753-015-0066-1
语种：English
出版社：Springer
摘要：Abstract
The Tohoku Regional Bureau (TRB) of the Ministry of Land, Infrastructure, Transport and Tourism (MLIT) performed various actions in response to the 2011 Great East Japan Earthquake and Tsunami. The total disaster recovery and reconstruction period is expected to last for 10 years, of which the first five years are regarded as the concentrated reconstruction period. As of 2013, a majority of the mega projects that involved restoration actions have been completed, which indicates a more effective rate of completion compared with the MLIT projects performed in normal non-disaster situations. This short article explains the management process of the recovery and reconstruction utilized by the TRB—an inter-organizational process—from a business process management (BPM) perspective and creates a simple organization construction diagram of the entire process. The study focused on the transactions and actor roles to identify their strengths. The findings indicate the utilization of different operational procedures in some parts of the process, the importance of liaison role, as well as some obstacles. The lessons learned from this analysis can assist managers and researchers in designing and managing restoration processes for future disasters.
关键词：Business process management;Disaster reconstruction;Disaster recovery;2011 Great East Japan Earthquake and Tsunami
