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  • 标题:Usability Study of a Library's Mobile Website: An Example from Portland State University
  • 本地全文:下载
  • 作者:Kimberly D. Pendell ; Michael S. Bowman
  • 期刊名称:Information Technology and Libraries
  • 印刷版ISSN:2163-5226
  • 出版年度:2012
  • 卷号:31
  • 期号:2
  • 页码:45-62
  • DOI:10.6017/ital.v31i2.1913
  • 语种:English
  • 出版社:Library Information Technology Association
  • 摘要:To discover how a newly developed library mobile website performed across a variety of devices, the authors used a hybrid field and laboratory methodology to conduct a usability test of the website. Twelve student participants were recruited and selected according to phone type. Results revealed a wide array of errors attributed to site design, wireless network connections, as well as phone hardware and software. This study provides an example methodology for testing library mobile websites, identifies issues associated with mobile websites, and provides recommendations for improving the user experience.
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