标题：DISEÑO Y VALIDACIÓN DE UN CUESTIONARIO PARA VALORAR LA LÓGICA DOMINANTE SOBRE LA CALIDAD DE SERVICIOS DEPORTIVOS EN EMPLEADOS DE MANCOMUNIDADES DE MUNICIPIOS EXTREMEÑAS
期刊名称：E-balonmano.com : Revista de Ciencias del Deporte
电子版ISSN：1885-7019
出版年度：2011
卷号：7
期号：3
页码：181-192
语种：Spanish
出版社：Federación Extremeña de Balonmano
摘要：Abstract This article describes the design and validation of a specific questionnaire to know the views of managers and sports facilitators on the elements and purposes should focus quality activities of associations of municipalities in Extremadura in the area of dynamic sports and the degree of usefulness, and difficulty beneficiaries in the development and implementation of service charters in place. The results showed an adaptation of the content and wording of questions and items as appropriate in both the average (> .81) and the value of V Aiken (> .88).
其他摘要：Abstract This article describes the design and validation of a specific questionnaire to know the views of managers and sports facilitators on the elements and purposes should focus quality activities of associations of municipalities in Extremadura in the area of dynamic sports and the degree of usefulness, and difficulty beneficiaries in the development and implementation of service charters in place. The results showed an adaptation of the content and wording of questions and items as appropriate in both the average (> .81) and the value of V Aiken (> .88).
关键词：Dominant logic;quality management;service;sports;local government;Lógica dominante;gestión de la calidad;servicio deportivo;administración local
其他关键词：Dominant logic; quality management; service; sports; local government
