摘要：The specialized literature on human resources management has indicated important conceptual changes as well as changes in the role that human resource management plays in contributing value when it comes to building sustainable competitive advantages using the personnel and as a support to meeting organizational objectives. This article establishes the status of this issue in Colombian businesses, from the resource and capability-based view of the firm and through research that integrates a descriptive focus with a comprehensive one. According to the results, human resource areas are gaining maturity; the area is acknowledged as an organizational capability and the personnel as a source of success; and practice systems are appreciated as a condition for human resource management to add value. Two concerns remain pending: How to properly measure human resource management results and how little it contributes to forming technological capital. The article concludes by proposing an integral human resource management system.
其他摘要：The specialized literature on human resources management has indicated important conceptual changes as well as changes in the role that human resource management plays in contributing value when it comes to building sustainable competitive advantages using the personnel and as a support to meeting organizational objectives. This article establishes the status of this issue in Colombian businesses, from the resource and capability-based view of the firm and through research that integrates a descriptive focus with a comprehensive one. According to the results, human resource areas are gaining maturity; the area is acknowledged as an organizational capability and the personnel as a source of success; and practice systems are appreciated as a condition for human resource management to add value. Two concerns remain pending: How to properly measure human resource management results and how little it contributes to forming technological capital. The article concludes by proposing an integral human resource management system.
关键词：human resource management;human resources;human resource management practices;strategic human resource activities;integral human resource system;gestión humana;recursos humanos;prácticas de gestión humana;actividades estratégicas de recursos humanos;sistema integral de gestión humana;gestão humana;recursos humanos;práticas de gestão humana;atividades estratégicas de recursos humanos;sistema integral de gestão humana
其他关键词：human resource management; human resources; human resource management practices; strategic human resource activities; integral human resource system
