摘要：What are the most appropriate ways to activate changes in educational services in order to optimally answer to their institutional mandate in a complex society? This paper answers this question by adopting a organizational perspective that covers interconnected and coordinated learning processes, with all the actors of the educational system (pupils, teachers, parents, managers, administrative staff...) and, in a meta-level, of the system itself.After an excursus on the theories of the organization, useful information for making choices and conscious operational design in a systemic and ecological perspective are given.
