期刊名称：Journal of Operations and Supply Chain Management
印刷版ISSN：1984-3046
出版年度：2011
卷号：4
期号：2
页码：99-109
DOI：10.12660/joscmv4n2p99-109
语种：English
出版社：FGV-EAESP
摘要：This paper aims to assess the organizational triad which is Production, Work and Knowledge. The importance of these organizational triad factors were assessed from the blue collar workers perspective. The research was conducted in an assembly line of an important Automaker installed in Brazil since the 90's. It was consistently concluded that the main factors for creating knowledge sharing context are: well understanding the objectives of management and workers, a clear definition of roles and responsibilities of the personnel involved in productive activities, good communication among those involved in the production, opportunities for their professional training and improvement, and financial incentives. These factors allow managers to promote a favourable context for knowledge sharing.
关键词：Knowledge Management; Production Organization; Work Organization; Blue Collar Worker
