摘要：Reengineering is only a sub-set of Transformation. More than a redesign of individual processes - often with the help of benchmarking data -, Transformation is the simultaneous and integrated redesign processes and systems.
其他摘要：Reengineering is only a sub-set of Transformation. More than a redesign of individual processes - often with the help of benchmarking data -, Transformation is the simultaneous and integrated redesign processes and systems.
关键词：Reengineering;transformation;benchmarking;changes;firms organization;structure;business processes;Reengenharia;transformação;benchmarking;mudança;organização de empresas;estrutura;desenho organizacional
其他关键词：Reengineering; transformation; benchmarking; changes; firms organization; structure; business processes
