期刊名称:International Journal of Knowledge Engineering and Management (IJKEM)
印刷版ISSN:2316-6517
出版年度:2014
卷号:3
期号:5
页码:15-39
语种:English
出版社:International Journal of Knowledge Engineering and Management (IJKEM)
摘要:The Competitive intelligence is a process to develop strategies. The paper provides a study of the main contributions of competitive intelligence, such process applied to an institution that operates within the private sector of higher education. The theoretical contributions show aspects that deal with the strategic management of knowledge on prospects for higher education and competitive intelligence. To this end, we developed an academic research, descriptive exploratory, considering the foundation of the case study and the use of the Delphi method in gathering information. The results indicate that the competitive intelligence process enables the strategic thinking and the development of competitiveness, allowing decision making by managers to be oriented to business and institution development.