摘要：In the writing of Sciences (PI), the author describes how to / technique to handlea disturbance adanyan telekomuniksi the telephone network that occurs withinthe system pentransmisiannya the customer area has been determined byTelkom. The mechanism for telephone repair process can be obtained byviewing the source of interference information by using a computerized systemcalled the customer information system (SISKA), ie an integrated servicepackage application system that consists of technical modules, modules tocommercial and financial modules. In the repair process of this disorder, whichis the main factor component is checked signaling, voltage measurement isassigned to each area of existing STO. So, with the improvement oftelecommunication network disturbances can give results that memuasakan,especially for telephone customers in making a good communicationrelationship.
