摘要:ABSTRACT :With over development of technology, where computers can make everythingwork, providing information and launched a work activity, then the scientificwriting, the author tries to make the application of computer-based ticketreservation. The author attempts to give input in the handling of informationprocessing for computer users, especially to train agents. In the implementationof ticket reservations needed a good performance in order to support all theprocesses that give maximum results. These applications are based ontransaction execution order is used to manually train the agents. It uses asoftware Microsoft Visual Basic 6.0