摘要:ABSTRACT :Use of computer technology in the field of forwarder or shipping services havebeen thoroughly familiar. But in an increasingly competitive era, it requires acomputer system which is fully computerized. These constraints arise because ofthe complicated processing stages in the management of SPP (Letter RequestDelivery) and the data checking SPJ (Mail Order Road) manually. Operationscement delivery system designed assisted with DFD, ERD and Normalization.In order to obtain a new system more efficiently and effectively and with ashorter-stage process. Additionally this system is implemented with BorlandDelphi 7.0, along with displays in the form of pull down menus, use of localdatabases, ie paradox, and quick reports to create a consolidated fleet of loading.