摘要：Satisfaction is a feeling of joy or disappointment that received one afterreceiving the service. Scientific writing is aimed to determine the level ofstudent satisfaction Primagama by giving questionnaires to students. Thisanalysis covered five dimensions of service quality determinants that influenceconsumers of the reliability analysis, keresponsifan, confidence, empathy, andtangible. With Chi Square analysis of more than 40.44 calculated Chi Square26.29 table, so Ho in rejected and Ha accepted. That students in the TutoringPrimagama Lenteng Branch Supreme Being Satisfied to services provided.Bibliography (2000? 2002)
