摘要:Production development is very rapid fashion in Indonesia mangharuskan smalland big entrepreneurs, especially in the field of convection to further improvethe quality of products manufactured. One to make a profit and attract morecustomers is to give satisfaction to the customer. What level of customerkepuaan Jelambar Convection Kids Apparel (CV. Wijaya Jelambar)? thusexpected to attract consumers to come and continue to use his services. The dataused in this study are primary data is data obtained from the first source is fromthe results of questionnaires which were distributed to 50 respondents, then thedata was processed and analyzed. In processing data that is descriptive analysiswas used to analyze the problem by calculating the average value.