摘要：Competition in the business world requires a small or big entrepreneursespecially those engaged in the restaurant to improve its service to consumers ..One effort to make a profit and attract more customers is to provide satisfactionto consumers. If necessary mememberi cheaper prices than competitors. Whatlevel of customer satisfaction with Mr Jon Cottage Restaurant? Thus expected toattract consumers to visit. Data used in this study are primary data is dataobtained from the first source is from the results of filling the questionnaire. Inprocessing data that is descriptive analysis was used to analyze the problemswith the use of tables and chi-square method. From the calculations it isconcluded that Ï count value is 110.06> Ï table of values is 18.549..Bibliography (1997-2006).
