摘要：Scientific writing is about the analysis of customer satisfaction on Karsa MotorRepair. Customers must be satisfied, because if they are not satisfied will leavethe company and competitors into customers, this will cause a decrease in salesand in turn will lower earnings and even losses. To win the competition,companies must be able to provide satisfaction to its customers, for example byproviding better quality service, the price is relatively cheaper than itscompetitors, the quality of services offered vary with the quality of services ofenemy. Quality service with a bad quality, high price and slow service can makecustomers dissatisfied. The result is Accept and Reject Ho Ha. So we canconclude that customers are satisfied with the overall service Karsa MotorRepair.
