摘要:Key Words : PROCEDURES, ELIMINATION, arrearsABSTRACT :In writing this report, the writer discusses Procedures of Elimination arrears atPT Telkom. To obtain a clear picture of the practical work carried out for 1month. These outstanding Removal procedures include procedures that thetelephone network and block isolir stop the tejadinya customer arrears. Thepurpose of writing is to know how the elimination of arrears procedures, isolirand PT Telkom blokr in West Jakarta. Elimination procedure arrears, and blockisolir stop the occurrence of customer arrears have been running well inaccordance with existing regulations on PT Telkom's own.