摘要:Consumer satisfaction is a statement that what is gained or experienced personor persons in accordance with what is expected or in other words the results obtained in accordance with the issuance of sacrifice. The purpose of this research is to know the level of customer satisfaction for the quality of services provided by Pine Computer Rental. This research was conducted on 100 respondents to the questionnaire and providing analysis using a Likert scale and Chi Square. The results of this study states that the consumer was satisfied with the quality of services provided by Pine Computer Rental.