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  • 标题:ANALYSIS OF CUSTOMER SATISFACTION WITH QUALITY OF TYPING SERVICES CEMARA COMPUTER
  • 本地全文:下载
  • 作者:Dessyi Afiyant ; Sri Murtiasih
  • 期刊名称:Faculty of Economics
  • 出版年度:2008
  • 卷号:0
  • 期号:0
  • 语种:English
  • 出版社:Faculty of Economics
  • 摘要:Consumer satisfaction is a statement that what is gained or experienced personor persons in accordance with what is expected or in other words the results obtained in accordance with the issuance of sacrifice. The purpose of this research is to know the level of customer satisfaction for the quality of services provided by Pine Computer Rental. This research was conducted on 100 respondents to the questionnaire and providing analysis using a Likert scale and Chi Square. The results of this study states that the consumer was satisfied with the quality of services provided by Pine Computer Rental.
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