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  • 标题:CUSTOMER SATISFACTION ANALSIS AT THE DEPOT SOTO GEBRAAK CAK ANTON
  • 本地全文:下载
  • 作者:Ummu Salamah ; Tri Budiarta
  • 期刊名称:Faculty of Economics
  • 出版年度:2007
  • 卷号:0
  • 期号:0
  • 语种:English
  • 出版社:Faculty of Economics
  • 摘要:With intense competition, Small and Medium Enterprises (SMEs) in the worldof fast food restaurant industry in recent years, encouraging writers to doresearch on customer Depot Gebraak Soto Cak Anton. This research wasconducted to measure consumer satisfaction Depot Soto Cak Gebraak Antonviewed in terms of service, Aspects, Pain, The View Rates, CiriKhas Aspects,Aspects of Location and terms Fasilitas.Pengukuran performed using ChiSquare Test or ChiSquare, the results obtained Chi Square Countdown 1076 ,574 greater than the value of 34.3816 Chi Square table so that the conclusions ofhypothesis that can be taken ie reject Ho and accept Ha.dengan so customersfeel satisfied to Depot Soto Cak Gebraak Anton.
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