摘要：Insurance company is one of the intensive industries with regulations (regulatedindustry) and occupies an important position in running the economy Indonesia.The need for insurance services is increasingly felt, both by individuals orbusinesses in Indonesia. Insurance is a financial in order domestic life, both indealing with the underlying risks such as risk of death, or the risk of property,while the aims is to find out how the procedures to be followed in filing a claimcostumer at PT Asuransi Jasa Tania, Tbk.; to analyze the claims settlementprocedures and what procedures should be firm in dealing with incomingclaims; to make a report claims settlement procedures, as well as what data isneeded in making the settlement report claims. For results submitting claims bymaking report documents the complete claim to the claim can be filed.
