摘要:In today's competitive business world, the search for sustainable advantage for organizations is constant, making necessary improvements before the situation is imposed by the market. One of the forms founded by micro and small organizations that seek to maintain a position in the market and a good level of competition is to be part of a cooperative network. But for it to achieve its goal, one of the main items needed is trust built between the network components. It includes generating confidence within the network, starting a virtuous cycle, striving for the result obtained by the commitment and loyalty of its components. Through the trust between members, they begin to see themselves as partners and not competitors, gain competitive advantage from it over the network, which can only be made possible after building up confidence. In this study, a closed questionnaire was applied in a network already formed in the area of school transport, identifying the relevant factors observed by its components to build trust in network.
关键词:Networks of cooperation; trust; commitment and performance