摘要:To perform the right jobs and perform jobs correctly, a balanced relation is created between strategies and performances of organization (service company or manufacturing company), competitive threats and daily pressures on organizational processes. In order to develop and face future challenges, organizations develop their strategies and processes and perform their jobs properly. “Balanced score cards” is a good framework that balances between strategies and processes. Therefore, this article aims to carefully examine the “balanced score card” with one performance evaluation model and suggest it as an instrument for implementing strategies. In this article, a model was suggested for performance evaluation and a case study was conducted through this model in Pooya engineering company in Iran.
关键词:Balanced score card; value chains of organization; key success factors (KSF)