摘要：Organizational Citizenship Behavior (OCB) describes actions in which employees are willing to go above and beyond their prescribed role requirements. Prior theory suggests and some research supports the belief that these behaviors are correlated with indicators of organizational effectiveness. In present research the sample size consists of 183 employees (69 women and 114 men) that were selected at random from Tabriz 3 zone education in East Azerbaijan-Iran. Data analysis was carried out by using the statistical program packages SPSS 17.0, Amos SPSS 16.0 and Lisrel 8.5. Findings of the present study were illustrated that there is significant relationship between organizational citizenship behavior and its dimensions and human resource productivity in the present organization (p<0/05). The results of Enter regression showed that predictor variables significantly (Altruism, Courtesy, Conscientiousness, Sportsmanship and Civic virtue) have determined 73.3% of the variance of HRP together. Also the interesting results were obtained from Regression analysis to predict cognitive OCB and its dimensions on the HRP in the present study.
关键词：OCB; HRP; altruism; courtesy; conscientiousness; sportsmanship and civic virtue
