摘要：From bibliographical research on performance indicators in the business environment and logistics indicators (logistics services and supply chain), the objective of this research was to identify a set of performance indicators that can be used in the governance of logistics platforms. In order to achieve the proposed objective, a survey with experts from various institutions in Europe, Asia and North America was carried out, in which the degree of importance of a set of performance indicators in the governance of logistics platforms was found. As a result of this study, a set of 34 indicators contained in eight dimensions of performance was identified. It is understood that the indicators identified can assist and support the governance of logistics platforms, since they rely on the presence of numerous actors in both the public and private spheres and various logistics activities are developed there.
