摘要：The concept of empowerment becomes relevant for the employees of foreign banks in the face of increased competition from public as well as private sector banks as also the increased level of customer expectations. The paper presents the results of a study conducted on 200 employees of various foreign banks spread across some states in North India. Two instruments were used to assess the levels of perceived levels of empowerment and presence as well as the extent of conditions that facilitate empowerment in the employees. Correlation and regression analyses were applied to fulfill the objectives of research. Discussion in light of previous studies on the subject has been followed up with conclusion and implications for further research.
