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  • 标题:A review of business intelligence and its maturity models
  • 本地全文:下载
  • 作者:Min-Hooi Chuah ; Kee-Luen Wong
  • 期刊名称:African Journal of Business Management
  • 印刷版ISSN:1993-8233
  • 出版年度:2011
  • 卷号:5
  • 期号:9
  • 页码:3424-3428
  • DOI:10.5897/AJBM10.1564
  • 语种:English
  • 出版社:Academic Journals
  • 摘要:There has been a great deal of recent interest that is driving research and development in the area of Business Intelligence (BI), due to the purported advantages it provides to organizations that deploy them skillfully. Although the concept of BI has been established for the past decade, it is fairly new and there is a limited study to provide systematic maturity guidelines and readiness assessment for such resourceful initiative. This shortcoming arises from the fact that, the BI market is a relatively new phenomenon, with most of the pioneering work being driven in an informal, ad-hoc basis by various vendors in the IT industry. This paper explores the numerous of BI maturity model through a comprehensive review of academic as well as practitioner’s literature. Several maturity models have been reviewed such as business intelligence development model (BIDM),TDWI’s maturity model, Business Intelligence Maturity Hierarchy, Hewlett Package Business Intelligence Maturity Model, Gartner’s Maturity Model, Business Information Maturity Model, AMR Research’s Business Intelligence/ Performance Management Maturity Model, Infrastructure Optimization Maturity Model and Ladder of business intelligence (LOBI). Among the findings, most of them do not consider all factors affecting on BI. Some of BI maturity models focus on the technical aspect and some of the models focus on business point of view. This paper represents the first rigorously researched step towards understanding the business intelligence maturity model. The goal of the research presented in this paper is to bridge this missing gap between academia and industry, through a thorough formal study of the maturity model pertaining to BI. The driving motivation is to develop a better maturity model that can serve as a useful guideline for enterprises which are planning, or undertaking large-scale BI initiatives.
  • 关键词:Business; intelligence; maturity model
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