摘要：AbstractThis paper provides an overview of performance measurement implementation by Local Authorities in Sarawak. It discusses the importance of performance measurement and identifies the factors for achieving excellent performance among local authorities. The paper also raises the need to develop a measurement model for assessing the performance of local authorities and offers some suggestions to improve performance. It also discusses the philosophy of Government Transformation Program (GTP) towards achieving a fully-developed nation through excellent service delivery.
关键词：performance;performance measurement;Government Transformation Program (GTP);local authorities;Sarawak
