期刊名称：International Journal of Computer Science & Information Technology (IJCSIT)
印刷版ISSN：0975-4660
电子版ISSN：0975-3826
出版年度：2013
卷号：5
期号：6
页码：91
出版社：Academy & Industry Research Collaboration Center (AIRCC)
摘要：The dependence of today's collaborative projects on knowledge acquisition and information disseminationemphasizes the importance of minimizing communication breakdowns. However, as organizations areincreasingly relying on virtual teams to deliver better and faster results, communication issues come to theforefront of project managers' concerns. This is particularly palpable in software development projectswhich are increasingly virtual and knowledge-consuming as they require continuous generation andupgrade of shared information and knowledge. In a previous work, we proposed an SNA-BI based system(Covirtsys) that supplements the Analytics modules of the collaborative platform in order to offer acomplementary analysis of communication flows through a network perspective. This paper concerns theapplication of this system on a software development project virtual team and shows how it can bring newinsights that could help overcome communication issues among team members.
关键词：Virtual teams; team's communication evaluation; social network analysis; collaborative platforms.
