期刊名称:International Journal of Software Engineering & Applications (IJSEA)
印刷版ISSN:0976-2221
电子版ISSN:0975-9018
出版年度:2014
卷号:5
期号:3
页码:71
出版社:Academy & Industry Research Collaboration Center (AIRCC)
摘要:Many maturity models have been used to assess or rank e-government portals. In order to assess electronicservices provided to the citizens, an appropriate e-government maturity model should be selected. This paperaims at comparing 25 e-government maturity models to find the similarities and differences between them andalso to identify their weaknesses and strengths. Although the maturity models present large similaritiesbetween them, our findings show that the features included in those models differ from a maturity model toanother. Furthermore, while some maturity models are covering some features and introducing new ones, itseems that others are just ignoring them.
关键词:E-government; portal; maturity model; comparison; best practices; e-services; maturity stages