文章基本信息
- 标题:Relationships among Service Quality, Customer Satisfaction and Customer Loyalty in Chain Restaurant
- 本地全文:下载
- 作者:Yu-Te Tu ; Shean-Yuh Lin ; Yu-Yi Chang 等
- 期刊名称:Information Management and Business Review
- 电子版ISSN:2220-3796
- 出版年度:2011
- 卷号:3
- 期号:5
- 页码:273-282
- 出版社:International Foundation for Research and Development (IFRD)