摘要：AbstractSpanish universities and particularly their Faculties are currently involved in implementing quality systems, a process many other European countries have already undertaken. This is raising a considerable number of doubts and worries in the teaching staff and student community. With this problem in mind, we have asked the teaching staff and students whether it is necessary or not to implement a quality assurance system, as the European Association for Quality Assurance (ENQA) is suggesting us. For this purpose, we have used a quantitative-qualitative methodology. At the beginning, a descriptive and correlation study was carried out together with an experimental analysis using variability analysis (ANVA) and Scheffé’s method to test any possible contrast, and concluding with a qualitative interpretation of the reflections offered by the participants.
关键词：Quality Assurance System;Quality Culture;Higher Education Area;Implement Internal Quality;Teaching/Learning Process;Procedures;AUDIT Program
