摘要：AbstractThe Quality of Educational services has been a matter of major concern to the educators.The education quality indicator is used as an assessment measure all over the world in this respect. The present paper focuses on the educational quality indices of E-citizenship Group of Tehran Technical Complex in form of the input and output of the education system.The study aims at pinpointing both strong and weak points of the above named educational body in order to facilitate the process of decision-making in such like institutions.:The study is an applied one and the data collection method has been descriptive. The statistical population consisted of students, teachers, graduates and Head of the selected centre. The data was collected through the application of sampling, questionnaires, interviews, and checklists. The analysis is done considering 10 factors, 43 standard measures and 84 indicators.The input index (=3.36) is acceptable, process index (=3.29) is inacceptable level, while output index (=2.32) falls below the standard level.The study result showed that the educational quality in the subject centre needed to be improved through implementation of optimizing measures and practical strategies.
关键词：Assessment;Educational quality;quality index;E-citizenship Group
