摘要：AbstractThe aims of this paper are to find out corporate social responsibility (CSR) practices by the hotel industry in Swaziland and examine the type and extent of such practices. Results show that the major reasons for involving CSR practices by companies are to create and maintain a favourable corporate image while some of the respondents said that there companies should be viewed as social organisations. Results also show that, in terms of CSR practices, community involvement is higher than the other categories of CSR. The study reveals that there are no mandatory regulations in Swaziland requiring companies to practice social responsibility. However, while there is no specific legislation to enforce companies to practice social responsibility, the Swaziland Environmental Authority is trying to encourage companies to show social concern especially for the environmental impact in which they operate. Most data and analysis are as of December 2010.
关键词：Corporate social responsibility;Hotel industry;Swaziland
