摘要：AbstractViewpoints of various interest groups should be addressed in any public service appraisal. Urban public transportation development and services have diverse impacts on users, operators and the community. The impacts can be characterized by a wide range of perspectives including: efficiency, effectiveness, and efficacy, economic, social and environmental dimensions. The objective of the study summarized herein was to shed some light on the perceived attributes pertinent to the Tehran regular transit service appraisal. The research revealed interesting results regarding the key perceived attributes and criteria. The surveyed groups showed interesting similarities and differences in their attributes, selections and choices.
关键词：Urban public transport;transportation in developing countries;perception analysis
