摘要：AbstractNowadays the use of ICT in enterprises is very important, especially in SMEs, that are the majority of companies operating in the world. The adoption and use of ICT can bring benefits in terms of efficiency, effectiveness, innovation, growth and competitive advantages. In this paper we analyse, in depth, the literature on determinant factors that stimulate the adoption and use of ICT and the impact on organizations. For good business performances it is important to align organizational and productive processes with ICT tools; adequate conditions favour the best ICT implementation.
