摘要:AbstractUnderstanding employee readiness for organisational change is important since readiness is an attitude that must be considered as a predictor of actual employee behaviours and as indicator of the future success of an organisation. The aim of this paper is to study the connections between the factors of readiness to change - attitudes towards changes and organisational learning in the Turkish hotels. Empirical study indicated that scales of personal satisfaction and knowledge about change predict almost half of organisational learning in Turkish hotel industry. Managers, people with permanent contracts and respondents with certain professional interest feel more satisfied and better informed about changes and assessed scale of learning higher. Female respondents had better knowledge about changes.
关键词:Organisational change;readiness for change;attitudes towards changes;organisational learning;Turkey;hotel industry