摘要：AbstractMulti-storey housing projects are a new orientation in Gaza, Palestine resulting from the increase of residents and limitation and high prices of lands. Residents’ participation is essential for implementing maintenance works to prolong the housing structures’ life and to delay the need for new structure redevelopment. Five levels of participation are used in this study begin with a leader who defines objectives and tasks and ends with a nonparticipant resident. This paper aims to investigate the effect of residents’ participation in management and maintenance works on residents’ satisfaction in new multi-storey housing projects in Gaza, Palestine. The data were obtained from random samples of an 80-resident pilot study. The result of the analysis shows a significant relation between the level of the residents’ participation and their satisfaction. Accordingly, recommendations for responsible authorities are to monitor and follow up on the ability of residents to acclimatize.
