摘要：AbstractStrong employee engagement correlates to strong employee performance. As employee engagement is an ongoing process, this study aims to assess the level of employee engagement in a multinational company involved in food and beverage related activities, with two manufacturing facilities and an administration centre in Malaysia. Specifically, its objective is to assess whether engagement levels have improved or not, i.e., whether basic needs, management support, teamwork and growth levels for 2011 is higher than those for 2010. A survey was conducted utilizing a sample of full-time employees of the company during the first week of March 2010 and April 2011, with 418 and 425 questionnaires were collected respectively. The findings suggest that there were significant differences in basic needs and teamwork but indifferences in management support and growth. After drawing together the results, this study then provides the managerial implications and suggestions for future studies are also explored.
