摘要：AbstractNowadays with regard to the prominent role of management in promoting efficiency and development in human resources, it is observed that supervisors’ roles have changed from technical and operational to underlying concepts of management such as planning and organizing as well as strategic thinking. Unfortunately, the traditional perspective in Iranian manufacturing companies has made the significance of supervisors’ roles unknown. In regard to the complexity and the use of modern technologies in gas and oil industries, supervisors as operational managers are responsible for a significant part of human capital. Hiring competent supervisors in oil and gas companies can promote the quantity and quality of products as well as increase the possibility of successful achievement in strategic goals. To assess the importance of supervisors’ roles in oil and gas industries, this study has employed Delphi method based on experts’ opinions to identify essential competencies. In this study 15 essential competencies for supervisors have been identified which contribute to a better performance of companies’ missions and achievements in strategic goals.
关键词：Supervisor;Competency;Iran;Oil and gas industrial company
