摘要：AbstractThis article is the result of a project performed in the Iranian Railways (RAI) with the purpose of radical process improvement to optimize the utilization of fixed assets. To carry out this project, a BPR methodology is customized. In this project, after completing preliminary studies and documentation and analysis stages, the locomotive distribution process was selected among all the other processes in the operations funtional area as the most critical process, in regard of the situations of RAI, to be reengineered. According to the deployed methodology, after putting behind all necessary studies and documentations on the current performance of the locomotive distribution process, its problems were analyzed and improvement objectives set. Three alternatives have been presented for the new process and the proposed process is introduced in further detail.
关键词：business process reengineering;process redesign;locomotive operation management;locomotive distribution;iranian railways
