摘要：AbstractThe Internet has become a conduit for services, applications, information, content and opportunities. There is no common understanding for assessing human anxiety on the Internet. This paper aims to identify dimensions of anxieties and proposes a conceptual framework. The framework consists of three elements; i.e. the service front-end, FeelCalc and psycho-physiological elements. A simple interface tool named “MyAnxiety,” aimed to service front-end element of the framework is presented which permits identification of seven types of Internet anxiety. Initial tests with twelve and final tests with 140 university participants indicate the viability of the high-level view of the framework since the anxiety types are identified, and the framework-based assessment provides a measurement of anxiety.
