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  • 标题:For Strategic Planning of Healthcare Management, The Effect of Mobbing on Motivation of Healthcare Providers
  • 本地全文:下载
  • 作者:Zehra Antep ; Zehra Antep ; Gülfer Bektaş
  • 期刊名称:Procedia - Social and Behavioral Sciences
  • 印刷版ISSN:1877-0428
  • 出版年度:2012
  • 卷号:58
  • 页码:606-613
  • DOI:10.1016/j.sbspro.2012.09.1038
  • 语种:English
  • 出版社:Elsevier
  • 摘要:AbstractMobbing which means oppression and coercion exercised on employees may result in negative consequences both for the organization and its employees. In this study, in order to make a strategic planning of healthcare management, we evaluated the effect of mobbing on motivation of healthcare providers working in state-teaching hospital. We performed questionnaires, composed 3 sections; 1stpart: 6 questions related to demographic data, 2ndpart: 21 questions related to mobbing behaviors, 3rd part: 16 questions related to correlations between mobbing behaviors and motivation of health care providers. Hundred questionnaires out of 150 were included in the study. This study revealed that mobbing behaviors have negative impact on motivation of healthcare providers. This situation leads to inability to perform their duty. During evaluation of the mobbing, main problem is not the economical results of loss of manpower; ethical issues related to human rights.
  • 关键词:Healthcare Management;Healthcare Providers;Mobbing;Motivation
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