摘要：AbstractFirms’ resources and capabilities (RCs) are essential for firms’ sustainable competitive advantage. Though literature has demonstrated the important of RCs for achieving firms’ competitiveness, there is a lack of understanding of the exact levels of which different types of resources are optimal or superior. This paper proposes and tests a typology of resource and capability (RC) profiles for third-party logistics service providers (LSPs). Based on cluster analyses of survey responses from Malaysian LSPs, the paper reveals three clusters of resource profiles (uniformly low, medium, and high levels) in terms of basic technology and equipment, advance technology and equipment, knowledge, organizational and relational resources. Further analysis of variance (ANOVA) reveals that these three resource profiles varied significantly in LSPs’ performance. The results suggest that LSPs with uniformly moderate and high resource profiles were most likely to perform better in terms of both customer service innovation and cost leadership.
