摘要:AbstractKnowledge Management System began to be applied in many big companies in Indonesia. However, the problem is how can the implementation of Knowledge Management System (KMS) really provides benefits in a company which has different generations. Implementation of KMS can be effective for a certain generation, but it may become ineffective for other generations, especially the older generation. Therefore, this study aimed to propose KMS strategies that can transfer knowledge between “Baby Boomers” and “Generation Y” in a company. The result of the study is that the company may implement codification strategy for explicit knowledge and personalization strategies for tacit knowledge. Each generation main role in each process. The accuracy of these strategies will be challenged in future research with qualitative study.
关键词:knowledge management system;knowledge;KMS strategy;generation gap;baby boomer;generation Y