摘要:AbstractToday's managers are facing the problem of turnover intentions due to lack of skilled workers. Most of the organizations are using rewards, recognition to retain them but, how POS and organizational commitment helps them to retain key employees still need to explore. A total of 412 respondents participated in questionnaire based survey conducted in Malaysian banks. Results of the study revealed that POS positively affect on AC and NC while negatively on turnover intentions. Furthermore, AC and NC perform the role of mediator between POS and turnover intentions. Limitations and implications are also discussed.
关键词:Perceived organizational support (POS);Affective commitment;Normative commitment;Turnover intentions