摘要:AbstractEmpathic communication is a coordinated of communication between humans who are either in close spiritual relationship or a professional relationship targeting a specific emotional behaviour. Spiritual approx. aching between parent and child, the lover and beloved, husband-wife, other convivial, is achieve Dina natural way and express sempathic, person against which we man if affections often tacitly understood as if we were in her/his shoes without effort or no awareness of this. In a professional relationship, however things are noticeably different, even if itconcernsafeedbackrelationshipwith anemotional component. Through thepresentstudy, we optforreadingartistic worksas a wayof developingempathiccommunicationinthe medical environmentto optimizemedical careand there fore the successs of diagnosisandtherapy. Our longitudinal research, investigative andameliorative one, was anticipatedbya predictive study duringa year. We have identifieda number of issues both undesirable communication between doctor and patientandindirectwaysto workon optimizingspeechtherapist, which would improvethemedical serviceandcomfort for theofferor andthe beneficiaryof that service.